Therfethy is committed to making our website accessible to as many people as possible, regardless of ability or technology. This statement explains how we work towards accessibility and how you can get in touch if you encounter any barriers.
Our commitment
We want everyone who visits the Therfethy website to feel welcome and to find the experience straightforward. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA and to uphold our responsibilities under the Equality Act 2010.
What we do to support accessibility
We have built our website with accessibility in mind, including the following measures:
- Clear, consistent navigation and page structure using semantic HTML
- Sufficient colour contrast between text and background
- Text that can be resized without loss of content or function
- Full keyboard navigation, including for menus and the enquiry form
- Visible focus indicators for interactive elements
- Descriptive labels and accessible names on form fields and buttons
- Respect for the "reduced motion" setting to limit animation
- A responsive layout that adapts to mobile, tablet and desktop screens
How you can adjust your experience
You can improve your experience using settings built into your browser and device, such as increasing text size, enabling high-contrast mode, or using a screen reader. The website My Computer My Way from AbilityNet offers helpful guidance on adjusting your device.
Known limitations
We are continually improving our website. Some content, such as the embedded map, is provided by third parties and may not fully meet our accessibility standards. Where third-party content presents a barrier, we will do our best to provide the same information in an accessible format on request.
Feedback and contact
We welcome your feedback. If you experience any difficulty using our website, or you need information in an alternative format such as large print or an accessible document, please contact us and we will be happy to help:
- Email: info@therfethy.com
- Phone: +44 161 884 2750 (Mon–Fri · 9:00–17:00)
- Post: 3rd Floor, Centurion House, 129 Deansgate, Manchester M3 3WR
We aim to respond to accessibility queries within five working days.
Ongoing improvements
Accessibility is an ongoing effort. We review our website regularly and consider accessibility when we add new features or content, so that the experience continues to work for as many people as possible.
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