Therfethy is committed to making our website accessible to as many people as possible, regardless of ability or technology. This statement explains how we work towards accessibility and how you can get in touch if you encounter any barriers.

Our commitment

We want everyone who visits the Therfethy website to feel welcome and to find the experience straightforward. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA and to uphold our responsibilities under the Equality Act 2010.

What we do to support accessibility

We have built our website with accessibility in mind, including the following measures:

How you can adjust your experience

You can improve your experience using settings built into your browser and device, such as increasing text size, enabling high-contrast mode, or using a screen reader. The website My Computer My Way from AbilityNet offers helpful guidance on adjusting your device.

Known limitations

We are continually improving our website. Some content, such as the embedded map, is provided by third parties and may not fully meet our accessibility standards. Where third-party content presents a barrier, we will do our best to provide the same information in an accessible format on request.

Feedback and contact

We welcome your feedback. If you experience any difficulty using our website, or you need information in an alternative format such as large print or an accessible document, please contact us and we will be happy to help:

We aim to respond to accessibility queries within five working days.

Ongoing improvements

Accessibility is an ongoing effort. We review our website regularly and consider accessibility when we add new features or content, so that the experience continues to work for as many people as possible.

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